The Salvation Army Switzerland deepens relationships with supporters through a CRM-based loyalty program

The Salvation Army Switzerland deepens relationships with supporters through a CRM-based loyalty program

Ataira Business Intelligence Ataira - Oct 26, 2020

The Salvation Army Switzerland deepens relationships with supporters through a CRM-based loyalty programTwitterFacebookLinkedInRequest Info

When the Salvation Army Switzerland needed a way to better understand and connect with donors and patrons, they worked with a Microsoft partner to create a loyalty program app with Microsoft Power Apps. The organization uses Dynamics 365 to glean insights from their data to inform where to open new stores, how to better manage secondhand shops, and to strengthen relationships with patrons.

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