HP uses artificial intelligence to transform its customer support experience

HP uses artificial intelligence to transform its customer support experience

Ataira Business Intelligence Ataira - Apr 26, 2021

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HP Inc. handles 600 million technical support contacts each year and they want to make each one a satisfying experience for the customer. They built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service to streamline the process. This video explains how.

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