SkyKick Cloud Backup for Exchange Online is an ideal service offering to complement Microsoft Exchange that protects all customer Exchange data, while helping partners to differentiate their MSP portfolios and increase both sales and customer retention.
SkyKick Cloud Backup for Exchange Online adds important backup capabilities to Exchange that enable customers to recover lost as it was and where it was. It provides autodiscovery and backup of all mailboxes and public folders, with one-click point-in-time and cross-mailbox restores.
Cloud Backup for Exchange Online extends the inherent backup capabilities of Exchange, which are limited to compliance and litigation features like archiving and litigation hold, which are not designed for the quick search and restore of data. Relying on legal hold to restore an email can take up to six hours, increasing support costs and reducing customer satisfaction.
The service uses industry leading 256-bit encryption at rest and 128-bit in transit and takes multiple snapshots at regular intervals throughout the day.
Cloud Backup for Exchange Online delivers an important service for partners that is easy to sell, low-cost to support, delivers predictable profitability, and is designed for partner success. It’s easy to implement and support, delivers a great customer experience, and includes free phone and email support.
With the service in place, rapid restores of data get your customers back on track quickly, and self-service options across a partner-brandable platform make it even easier.