Microsoft 365 Phone System Virtual User GCC is a state-of-the-art telephony solution designed to meet the unique needs of government organizations. It is a cloud-based phone system integrated with Microsoft Teams, offering seamless communication and collaboration capabilities. The Phone System Virtual User GCC enables users to make, receive, and transfer calls to and from landlines and mobile phones on the public switched telephone network (PSTN).
With the Microsoft 365 Phone System Virtual User GCC, users can access a broad array of premium features. These include:
- Microsoft Teams integration: Conduct voice calls, video meetings, and chats all in one place for a streamlined, efficient workflow.
- Call handling capabilities: This includes call forwarding, call park, call transfer, and voicemail, ensuring effective communication management.
- Auto attendants and call queues: Direct calls to the appropriate department or person quickly and efficiently with an automated system.
- Direct Routing: Connect your telecom provider to Teams, enabling you to use your existing telecom services for calling.
- Emergency calling and location services: Capable of identifying the callers location and routing to the appropriate emergency services.
Microsoft 365 Phone System Virtual User GCC also ensures a high level of security, privacy, and compliance, which is essential for government organizations. The system complies with regulations and standards, including Criminal Justice Information Services (CJIS), Federal Risk and Authorization Management Program (FedRAMP), and Health Insurance Portability and Accountability Act (HIPAA). With this system, government organizations can leverage modern communication tools while adhering to the strictest security standards.
Eligibility and Validation: Office 365 Government plans are available to (1) qualified government entities, including US federal, state, local, tribal, and territorial government entities, and (2) other entities (subject to validation of eligibility) who handle data subject to government regulations and requirements, where use of Office 365 Government is appropriate to meet these regulations and requirements. The approval and provisioning of net-new GCC tenants may take up to five (5) business days to complete.