Ataira
Service support

Azure Front Door ROI Analytics Support

Safe routing for onboarding, access, data, report, and Marketplace subscription-status questions.

Contact Ataira Support

Email support@ataira.com for Azure Front Door ROI Analytics service assistance.

Include your organization name, the general issue category, when the issue occurred, and a non-sensitive onboarding or support reference if one was displayed to you.

Protect sensitive information. Do not send passwords, credentials, tokens, connection strings, SAS values, onboarding links, or returned onboarding JSON through ordinary email. If sensitive information is required, Ataira Support will arrange an approved protected exchange.

Service issues we can help route

  1. Sign-in or onboarding access.
  2. Data collection or onboarding-package validation.
  3. Report refresh, data quality, or analytics questions.
  4. Power BI user, license, or report-access issues.
  5. Marketplace activation or subscription-status questions.

Purchase, billing, renewal, cancellation, and refunds

Microsoft manages Marketplace purchase, billing, renewal, cancellation, and refund workflows. To manage SaaS subscriptions in the Azure portal, sign in, search for SaaS, and select your Azure Front Door ROI Analytics subscription.

For Microsoft's lifecycle guidance, see Manage a SaaS subscription lifecycle. Ataira Support can help route service questions but cannot change Microsoft account or Marketplace billing controls.